Frequently Asked Questions

Find answers to common questions about our premium home essentials

What is the difference between Percale and Sateen sheets?

Percale is a crisp, matte weave that feels like a high-end hotel sheet, ideal for warm sleepers. Sateen is a denser, lustrous weave with a silky feel, perfect for those who want extra softness and warmth.

How should I care for my linen bedding?

We recommend machine washing on a gentle cycle with cool water and mild liquid detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.

Are your products OEKOTEX® certified?

Yes, our products are OEKOTEX® Standard 100 certified, meaning they are tested for harmful substances and manufactured in environmentally friendly and socially responsible facilities.

Do you offer fabric swatches?

We offer swatches for our upholstery and curtain collections to help you visualize the color and texture in your home before committing to a larger purchase.

What is the lifespan of a Parachute down pillow?

With proper care and regular fluffing, our high-quality down pillows are designed to provide comfort and support for approximately 3 to 5 years.

Does the Down Alternative fill feel like real down?

Our Down Alternative is engineered to mimic the loft and warmth of natural down using 100% hypoallergenic microfiber, making it ideal for those with allergies.